Sunset - Cancellation & Refund Policy

Cancellation & Refund Policy

The customer must cancel the appointment through written notice (e-mail/WhatsApp). The charge structure is as follows:

Time Before Tour StartCancellation Charges
30+ days10%
15–29 days25%
7–14 days50%
Less than 7 days / No-show100%

Charges are applicable to the total cost of the tour packages.
This concludes the discussion Hotel, Transport, Flight cancellations are governed by supplier policies.

Supplier Policies

Hotel refund policies depend upon the particular hotel.

Return of flight or train fares is subject to the rules of the concerned

Force Majeure

We do not charge for cancellation due to circumstances beyond our control, although refunds are based on recovery of amounts due to supplier terms.

Refund Process

We will refund within 7-14 working days through the original mode of payment.

No-Show/Unused Services

No refund will be given for no-shows, early check-out, or untaken services.